These Terms and Conditions govern your use of Woolbet, operated by Win Top Ltd. By registering an account or continuing to use our site, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you must not use the site.

Player Eligibility and Account Rules

You must be at least 18 years of age to register and play on Woolbet. We operate under a licence issued by Curaçao eGaming (licence number ALSI-202509029-FI1), and these terms apply to adult residents in the United Kingdom who access the site in accordance with applicable law. It is your responsibility to ensure that online gambling is lawful in your jurisdiction before you participate.

We operate a strict one-account-per-player policy. Each player may hold only one registered account at any time. Duplicate accounts — whether created under the same name, household, device, payment method, or IP address — are prohibited. Where we identify a duplicate account, we reserve the right to close all associated accounts and withhold any balances or pending withdrawals pending investigation.

You are responsible for providing accurate, complete, and up-to-date information when registering and throughout your time as a player. You must keep your login credentials secure and must not share access to your account with any other person. We are not liable for losses arising from unauthorised access where you have failed to maintain reasonable security over your credentials. If you suspect that your account has been compromised, you must notify us promptly through our support channels.

Deposits, Bonuses, and Withdrawals

The minimum deposit is £20, and the minimum withdrawal is also £20. We aim to process withdrawals within 0 to 24 hours, though processing times may vary depending on the payment method used. Available withdrawal methods include VISA, Mastercard, Skrill, NETELLER, Bank Transfer, Bitcoin, Ethereum, Litecoin, Tether, and USDT.

Where you activate a bonus, specific conditions apply before any associated funds may be withdrawn. Bonus funds carry a 35x wagering requirement. During any active wagering period, the maximum permitted bet per round or spin is £5. Slot games contribute 100% towards meeting your wagering requirement. It is your responsibility to read and understand the specific conditions attached to any bonus before accepting it. Funds that have not met the applicable playthrough requirements are not eligible for withdrawal.

We prohibit any activity that undermines the integrity of play. This includes, but is not limited to, multi-accounting, collusion with other players, fraudulent chargebacks, manipulation of bonus terms, and the use of automated software or tools to interact with our games or platform. Where we reasonably suspect that any such activity has occurred, we may suspend or permanently close the relevant account, withhold funds pending investigation, and report the matter to relevant authorities where required.

We reserve the right to amend these Terms and Conditions at any time. Where we make material changes, we will notify you by reasonable means, which may include a notice displayed on the site. Continued use of Woolbet following any update constitutes your acceptance of the revised terms. If you dispute any aspect of these terms or a decision we have made regarding your account, you should contact our support team in the first instance. We will endeavour to resolve disputes fairly and in a timely manner.